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On Demand

Maintaining A Harmonious Working Environment

Total Credits: 1 including 1 General

Average Rating:
Michael J. Mirarchi
Course Level:
Never expires.


A harmonious working environment is one in which people feel safe, seen, heard, and respected.  Critical to maintaining it are that employees have high self-esteem, are treated with respect, and work in a safe, non-violent setting.  This course provides practical knowledge and scripts on how to take appropriate action and deal effectively with discriminatory comments, sexual harassment, and threats and acts of violence,such that personal and employer liability is avoided.

Basic Course Information

Learning Objectives
  • How to prevent discriminatory comments from turning into hostile work environment claims.
  • How to avoid personal liability by properly responding to actual and potential sexual harassment situations.
  • How to identify warning signs of potential violence, respond to threats, and the effective tactics to use in active violence situations to minimize injuries and loss of life.

Major Subjects
  • Disassociating yourself and your employer from discriminatory comments.
  • Scripts for addressing potential and actual sexual harassment situations.
  • Consensual relationships between leaders and their subordinates.
  • Effective violence prevention measures
  • Survival tactics in active violence situations.

Course Materials


Michael J. Mirarchi's Profile

Michael J. Mirarchi Related Seminars and Products

Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed a unique litigation-avoidance program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,200 times to more than 28,000 leaders at employer facilities across North America. Mr. Mirarchi believes that the vast majority of leaders want to exercise their abilities with fairness, integrity and professionalism. Nevertheless, if you lead people long enough, there are plenty of opportunities to run into potential liability situations. In these situations, leaders who know what to do and how to do it have a tremendous advantage over those who don’t, in avoiding lawsuits. He has presented the HR Professional version of this program for SHRM Chapters across the country, annually for Dallas HR. In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery. In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences. Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For Managers and supervisors at all levels
Course Developer Michael J. Mirarchi, Mirarchi Management Group, TX 

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method

Group Internet Based 

Refund/Cancellation Policy

Please contact the HREN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 

SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types.  For more information about certification or recertification, please visit
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.  See the course registration page for more information on number of credits and credit types.  



Overall:      4.5

Total Reviews: 8


Margie M - Las Vegas, Nevada

"He touched on a subject I was involved in. "Snitches get stitches". I reported it and nothing was done. "