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Live Webcast Replay

How 10 Emotional Intelligence Habits Can Foster Trust in the Workplace

Total Credits: 1 including 1 General

Average Rating:
Employee & Labor Relations |  Leadership & Navigation
Ralph Gaillard
Course Level:
All Levels
Access for 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Imagine a work environment where your best talents are brought to the surface to help the organization succeed…where your receiving authentic recognition and appreciation for your work. Such a place can exist if you know how to apply a scientific-based approach to emotional intelligence (EI) during regular interactions with your colleagues. This session shows how practicing the 10 EI Habits can actually release neurotransmitters or brain chemicals in humans that foster the conditions for trust, friendship and collaboration in the workplace

Basic Course Information

Learning Objectives
  • Understand the concept of emotional intelligence
  • Recognize why emotional intelligence matters to today's leaders
  • Identify steps for practicing 10 emotional intelligence habits at work

Major Subjects
  • Emotional intelligence
  • Workplace culture
  • Employee trust

Course Materials


Ralph Gaillard Related seminars and products

Ralph Gaillard, M.Ed. is an expert in working with company leaders, customers and education teams to break the mold of traditional in-person and online training programs and replace them with forward-thinking learning approaches and innovative technologies. That expertise is rooted in 20+ years of designing dynamic learning solutions that have helped business professionals acquire the skills to make a positive impact at work and throughout the world.

Currently, Ralph is the chief learning architect of The Adele Learning Lab, LLC, based in Chicago, IL. Ralph founded the boutique learning design firm to specialize in helping organizations incorporate the latest education strategies, models and technologies into their professional development portfolios.

Through his work as a learning and development leader, he has designed and delivered a wide variety of skill-building programs for the American Institute of Certified Public Accountants (AICPA), the Illinois CPA Society, Facebook, Microsoft, Zappos, Walt Disney World Resorts and the National Education Association.

Previously, Ralph served as the Chief Learning Director for the Illinois CPA Society, the Director of Virtual Training and Education for the National Safety Council and, most recently, as the Vice President of Learning for Lawrence Ragan Communications, a leading provider of business communication training. 



Fri, Oct 22, 2021 - 01:00pm to 01:58pm CDT
Fri, Nov 05, 2021 - 09:00am to 09:58am CDT
Sat, Nov 20, 2021 - 11:00am to 11:58am CST

Additional Info

Basic Course Information

Advanced Preparation None
Course Developer Ralph Gaillard
Designed For New, mid-level or senior leaders
Prerequisites None

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method Group Internet Based
Refund/Cancellation Policy Please contact the HREN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for 1 HR (Business) credit towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 1 PDC. For more information about certification or recertification, please visit



Overall:      4.5

Total Reviews: 2

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