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A Better Way to Choose Your KPIs

Total Credits: 1 including 1 Business

Average Rating:
Human Resource Development |  Business Management & Strategy
Bernie Smith
Course Level:
All Levels
Access for 30 day(s) after program date.



Selecting the right KPIs for your organization can be complex and stressful. Rather than resorting to brainstorming and internet searches, there is a better way to discover the best KPIs for your organization - the ROKS method. In this session Bernie Smith, creator of the ROKS method, walks you through the first five steps of this powerful approach, using real-world stories to bring each step to life.  

Basic Course Information

Learning Objectives
  • Understand the importance clearly stated strategy in designing KPIs
  • The two key principles of KPI engagement
  • How to break strategy down into KPIs
  • How to shortlist you most important KPIs in a structured way
  • A template-based approach to KPI definition

Major Subjects
  • KPIs
  • Performance measures
  • Metrics

Course Materials


Bernie Smith's Profile

Bernie Smith Related seminars and products


Made to Measure KPIs and KPI Academy

Bernie Smith, founder of Made to Measure KPIs, trains and coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision-making.

His approach has been adopted by many organisations, including Airbus, HSBC, UBS, Lloyd’s Register, Credit Suisse, Royal Bank of Scotland, LloydsTSB and many others. He has written twenty books on KPIs, regularly tops this category on Amazon and is a frequent key-note speaker on performance measurement.

Earlier in his career, Bernie, who qualified as a professional engineer, worked as a consultant leading teams delivering exceptional operational improvement in blue-chip companies using Lean and Six Sigma approaches. This broad industry experience has given him a unique perspective when it comes to developing KPIs to improve organisational performance.

Bernie lives in Sheffield, UK, with his wife Liz, two children and some underused exercise equipment.


Thu, Sep 15, 2022 - 01:00pm to 02:08pm CDT
Fri, Sep 30, 2022 - 02:00pm to 03:08pm CDT
Mon, Oct 10, 2022 - 03:00pm to 04:08pm CDT
Fri, Oct 21, 2022 - 09:00am to 10:08am CDT
Wed, Nov 09, 2022 - 10:00am to 11:08am CST
Tue, Nov 22, 2022 - 11:00am to 12:08pm CST
Wed, Nov 30, 2022 - 01:00pm to 02:08pm CST
Fri, Dec 09, 2022 - 02:00pm to 03:08pm CST
Fri, Dec 16, 2022 - 03:00pm to 04:08pm CST
Thu, Dec 22, 2022 - 09:00am to 10:08am CST
Thu, Dec 29, 2022 - 10:00am to 11:08am CST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For Anyone who needs to design or fix performance measures
Course Developer

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method

Group Internet Based 

Refund/Cancellation Policy

Please contact the HREN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 

SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types.  For more information about certification or recertification, please visit
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.  See the course registration page for more information on number of credits and credit types.  



Overall:      4.7

Total Reviews: 7


Jennifer S - Pittsburgh, Pennsylvania

"Excellent presentation!"

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